This accessibility statement applies to the Child Friendly Cardiff.
This website is run by Cardiff Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings,
- zoom in up to 400% without the text spilling off the screen,
- navigate the website using a keyboard or speech recognition software, and
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
We have also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
Feedback and contact information
Please contact us if you:
- find any problems not listed on this page,
- think we are not meeting accessibility requirements, or
- need information on this website in a different format.
We will consider your request and get back to you as soon as possible.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Cardiff Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.
| Accessibility issue | WCAG standard | Current compliance |
|---|---|---|
| Fix duplicate IDs | WCAG 2.0 A 4.1.1 | 0% |
| We do not specify headings on every PDF on the site. | WCAG 2.0 A 1.3.1 | 11.67% |
| Some of our PDFs are missing tags. | WCAG 2.0 A 1.3.1 | 20% |
| Some form controls are missing a label. | WCAG 2.0 A 1.3.1 | 23.31% |
| Aim for text to have very high contrast (AAA) | WCAG 2.0 AAA 1.4.6 | 23.52% |
| Ensure controls change appearance when they are selected | WCAG 2.0 AA 2.4.7 | 26.44% |
| Specify a title for all frames | WCAG 2.0 A 2.4.1 | 29.54% |
| Ensure content is not too difficult to understand | WCAG 2.0 AAA 3.1.5 | 39.72% |
| We need to make sure all our PDFs have a title. | WCAG 2.0 A 2.4.2 | 41.67% |
| All of our PDFs must specify a default language. | WCAG 2.0 A 3.1.1 | 43.33% |
| Aim for large interactive controls | WCAG 2.1 AAA 2.5.5 | 45.10% |
| Write lists or groups of links semantically | WCAG 2.0 A 1.3.1 | 58.72% |
| Ensure links explain they open in a new tab | WCAG 2.0 AAA 3.2.5 | 71.12% |
| Ensure captions are provided for all prerecorded audio and video | WCAG 2.0 A 1.2.2 | 76.28% |
| Images with empty alternative text must not specify titles | WCAG 2.0 A 1.1.1 | 78.53% |
| Some of our longer PDF files are missing bookmarks to aid navigation. | WCAG 2.0 AA 2.4.5 | 81.67% |
| Improve weak PDF titles | WCAG 2.0 A 2.4.2 | 93.33% |
| Avoid using the same link text for different destinations | WCAG 2.0 A 2.4.4 | 93.61% |
| Some of our PDF headings do not follow a logical order. | WCAG 2.0 A 1.3.1 | 96.67% |
| Combine adjacent links with the same destination | WCAG 2.0 A 1.1.1 | 98.10% |
| Avoid alternative text that is the same as adjacent text | WCAG 2.0 A 1.1.1 | 98.58% |
| Specify alternative text for images inside links | WCAG 2.0 A 1.1.1 | 98.93% |
| Identify the purpose of fields programmatically | WCAG 2.1 AA 1.3.5 | 98.93% |
| Specify alternative text for appropriate images | WCAG 2.0 A 1.1.1 | 99.29% |
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.We plan to either fix these or replace them with accessible HTML pages. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
What we are doing to improve accessibility
We provide support and training to those who administer the website, to ensure standards are retained when updating the website. We will review the site periodically.
Preparation of this accessibility statement
This statement was prepared on 7 April 2025.
It was last reviewed on 7 April 2025.
This website was last tested on 6 May 2025 by Silktide with additional manual checks performed by our website team.
This statement was last updated on 8 May 2025.