Carers Rights – Looking after someone? Know your rights.

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Most of us will provide unpaid care for someone who is older, disabled or seriously ill at some point in our lives.

Taking place on Thursday 26 November, Carers Rights Day brings together organisations from across the UK to reach out to carers with information, advice and support.

This year’s theme is Know Your Rights. The COVID-19 pandemic has impacted every aspect of caring, affecting carers’ access to support and services and their physical and mental health. Many are caring for the first time, while those who’ve been caring for a while are facing greater challenges and pressures than ever before. It’s never been more important for carers to be informed and know their rights

To help you know what you are entitled to, you can read the latest Looking after someone guide, which gives carers the full picture of the practical and financial support available to them every year. The latest 2020-21 guide can be found at

Below are three important steps you can take to find out what you are entitled to:


1.  Get a benefits check

Carer’s Allowance is known as the main benefit for carers. But not everyone is eligible to claim it, so it’s a good idea to arrange a benefits check to see what financial support you may be entitled to. You can also use the Turn2us benefits calculator on our website:

For information about what financial support is available, visit, email, visit the Turn2us website or contact your local Citizens Advice.


2.  Find out about practical support

You may need practical support to help you care, like short breaks, equipment to help make caring easier or information about local groups that can help.

All carers are entitled to a carer’s assessment from their local council (or trust in Northern Ireland) which could lead to you receiving extra support from social care services to help with caring. The assessment will look at how caring affects your life, including your physical, mental and emotional needs and whether you are able or willing to carry on caring.

Contact your local council/trust social services department for a carer’s assessment or visit for more information.

Cardiff residents please click here to take look at the Council’s website for more information.

3. Connect with other carers

Caring can be isolating. When we’re looking after someone, it’s not always easy to find people who really know what caring is like and are able to give us help and understanding. There are carer support groups across the UK that can help you meet other carers, as well as access local advice and support. Carers UK’s website has a directory of local services at

Many carers also find online forums a huge source of support – a place where you can share what’s on your mind, anytime of the day or night, with other carers who understand what you are going through. Find out more about the Carers UK Forum at

As a Council there are a number of support services available to you. These include our Employee Assistance Programme (Carefirst), Employee Counselling Service, membership to Carers UK and most importantly our Carers Network.

The Carers Network is a self-organised, independent group run by volunteers who are carers or have been carers. The network provides support and a safe space to share experiences whether they be good or bad, to colleagues who have caring responsibilities.

If you would like to join the network or have some more information please email 


For more information on Carers Rights Day, visit

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